Skip to main content Skip to article
Help Center

Import

Import existing customers and products via CSV file, including field mapping and sample files.

On this page, you can import your existing customers and products that were created in CSV format.

Import page with a dropdown for choosing between importing customer data and products

Importing Customer Data

When you select the import type in the "Select Import Type" field within "Import Settings," an information panel appears describing in detail how to import the data type you selected.

Info box for importing customer data with a link to the sample CSV file

You can complete the process by carefully following the instructions in this popup information box. If you like, you can download the sample CSV data from the last item in the info box, and the exported CSV file will then be shown as an entry in the export list section.

Once you have filled in the sample CSV file, you need to upload it in the field below.

Upload field for dragging or selecting a CSV file with customer data

Once you have uploaded your file, you need to match and verify the information based on the column headers.

Preview of the CSV file content with column headers and the Select Columns button

Required fields are shown in different colors, as follows. Once you have filled in this information completely, you can continue with the import process.

Mapping of CSV columns to customer fields, with required fields highlighted in pink

In the import list, you can see the name, date range, and export time of the data you exported.

Import list with a product data entry, import date, and actions for downloading and deleting

You can also download your data by clicking the download icon in the "Actions" section, and delete your data by clicking the delete icon.

Action column with icons for downloading and deleting an export

Importing Products

If you want to import your products, you need to follow the same procedures as when importing customer information.

Preview of the CSV product data with column headers and the Select Columns button
Info box for importing products with a link to the sample CSV file
Upload field for dragging or selecting a CSV file with product data
Mapping of CSV columns to product fields such as SKU, quantity, and VAT, with required fields highlighted in pink

Product Data Update

If you already have products in SaleVali and only need to refresh certain values, the "Product Data Update" import type lets you bulk-update quantity, price, tax, EAN, ASIN, GTIN, MPN, weight, and name via CSV. Instead of creating new products, each row is matched to an existing product by its SKU, or to a specific variant using a variant SKU, and only the columns you map are updated. This is the fastest way to refresh prices or stock levels for many products at once without re-importing full product data.

Categories

The "Categories" import type is available to development-license accounts only. It lets you import your category structure via CSV, using the category path to build the hierarchy automatically.

Filtering the Import List

Above the import list, an import-type filter lets you narrow the list down to a single type: Customer Data, Products, Product Data Update, or Categories. This helps you find a past import more quickly.

Video Tutorials

SaleVali Import

Video in German

Still have questions?

Our support team is happy to help you personally.